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Clear, transparent policies to make your journey smooth and worry-free.
Last updated: August 2026Hotel Policies Check‑in, amenities & general terms
Standard check‑in time is 02:00 PM and check‑out time is 11:00 AM / 12:00 PM (subject to the hotel's policy). Early check‑in and late check‑out are subject to availability and may incur additional charges.
A valid Government‑issued Photo ID / Passport is mandatory for all guests at the time of check‑in. International hotels may require a passport, visa, and arrival card. The hotel reserves the right to refuse check‑in if valid identification is not provided.
Room allocation is subject to availability at the time of check‑in. Specific room types, floor preferences, or adjoining rooms cannot be guaranteed unless confirmed by the hotel. Twin, Double, or King bed preferences are also subject to availability.
Hotel facilities such as swimming pool, gym, spa, kids' play area, and other recreational amenities are subject to the hotel's operating schedule and maintenance. Breakfast timings and meal plans are as per the hotel's schedule; unutilized meals are nonrefundable and non‑transferable.
Smoking is permitted only in designated smoking areas or smoking rooms (where available). Penalties may apply for violations.
The hotel is not responsible for the loss of valuables kept in the room. Guests are advised to use the in‑room safe or hotel safety deposit facilities. Any damage caused to hotel property by guests will be charged directly by the hotel.
Additional bedding (extra bed / mattress) is provided only if included in the booking and is subject to the hotel's policy. Special requests (honeymoon arrangements, birthday decorations, connecting rooms, etc.) are subject to hotel availability and may involve additional charges.
Vehicle Policies Transfers, usage & driver guidelines
The vehicle provided will be as per the confirmed itinerary and the number of passengers booked. Vehicle usage is strictly as per the itinerary and is not at disposal, unless specifically mentioned in the package.
Sightseeing will be conducted as per the scheduled itinerary and within the vehicle's permitted operating hours. Pickup and drop‑off timings should be strictly followed. Delays by guests may result in reduced sightseeing or additional charges.
The driver has the right to refuse travel on routes that are unsafe, closed, or restricted by local authorities. Vehicle type may be changed to a similar category based on operational requirements or availability without compromising seating capacity.
Guests are responsible for their personal belongings. Neither the transporter nor Trip Beetles shall be liable for any loss, theft, or damage to personal items left in the vehicle. Any damage caused to the vehicle by guests will be charged directly to the guest.
Smoking, alcohol consumption, and carrying prohibited or illegal items inside the vehicle are strictly prohibited. The driver will follow all local traffic rules and speed regulations. Guests are requested not to insist on unsafe driving practices.
Additional usage beyond the agreed itinerary, extra hours, additional sightseeing, or route changes will be chargeable and payable directly, unless otherwise specified. Parking charges, tolls, driver allowance, interstate taxes, ferry charges, and permit fees are included only if specifically mentioned in the package inclusions.
In case of vehicle breakdown or unforeseen operational issues, every effort will be made to arrange an alternate vehicle at the earliest. Minor delays due to such circumstances may occur.
Airport transfers are based on the flight details provided at the time of booking. Any changes should be communicated at least 24–48 hours in advance, wherever applicable. No refunds will be provided for any unused transfers or sightseeing services due to flight delays, late arrivals, missed pickups, or voluntary changes by the guest, unless covered by the supplier's policy.
Booking & Privacy How we handle your data
We value your privacy and are committed to protecting your personal information:
- Your contact details are used only for booking confirmation and travel assistance.
- We do not share personal data with third parties, except where required for travel services (e.g., hotels, airlines).
- All payment details are encrypted and securely processed.
- You may request deletion of your data by contacting our support team.
Cancellation Policy Domestic & International packages
Domestic Tour Packages
| Time before departure | Cancellation charge |
|---|---|
| 30 days or more | 50% of total package cost |
| 15 – 29 days | 70% of total package cost |
| 7 – 14 days | 85% of total package cost |
| Less than 7 days or No Show | 100% — No refund |
Subject to airline, hotel, and other supplier cancellation policies.
International Tour Packages
| Time before departure | Cancellation charge |
|---|---|
| 45 days or more | 50% of total package cost |
| 30 – 44 days | 75% of total package cost |
| 15 – 29 days | 90% of total package cost |
| Less than 15 days or No Show | 100% — No refund |
Subject to airline, hotel, and other supplier cancellation policies.
The following charges are strictly non‑refundable once processed, irrespective of the cancellation date:
- Flight tickets
- Visa fees
- Travel insurance
- Service charges
- Non‑refundable hotel reservations
- Any third‑party bookings or services that are non‑refundable
No refund shall be provided for any unused services, including but not limited to hotel accommodation, meals, transfers, sightseeing tours, excursions, activities, or early check‑outs.
Refunds, wherever applicable, will be processed only after Trip Beetles receives refunds from the respective airlines, hotels, transport providers, or other suppliers. The processing time may vary depending on the supplier's refund policy.
International Addendum Destination‑specific notes
- Tourism Tax / City Tax / Resort Fee / Green Tax (if applicable) must be paid directly by the guest at the hotel unless specifically mentioned as included.
- Hotels may require a credit card for security deposit or incidental expenses during check‑in.
- Guests are responsible for complying with local hotel regulations and destination‑specific laws.
- Currency exchange rates and local taxes are subject to change without prior notice.
- Vehicle services are provided in accordance with local transport regulations of the destination country.
- Driver language proficiency may vary; English‑speaking drivers/guides are subject to the booked service.
- Child seats are generally not included unless requested and confirmed in advance. Additional charges may apply.